Data & Privacy

s77 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal information s77 collects from Pakistan players, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over your own data.

We have written this in plain language — not legal jargon — because we want you to actually read and understand it before you start playing on s77.

Last Updated: June 2026

Our Privacy Commitments

Six core principles that guide how s77 handles every piece of data it collects

We Don't Sell Your Data

s77 does not sell, rent or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used only to operate the platform and serve you as a player.

Encrypted & Secure Storage

All personal data held by s77 is stored using industry-standard encryption. Payment details processed through JazzCash, Easypaisa, Raast and bank channels are handled by PCI-compliant payment partners and are never stored in plain text on our servers.

Collected for a Clear Purpose

Every piece of data we collect has a specific reason — account management, payments, fraud prevention or platform improvement. We do not collect data speculatively or beyond what is needed to run a safe and functional platform for Pakistan players.

You Control Your Data

You have the right to access the personal information s77 holds about you, request corrections to anything inaccurate, and in certain circumstances request deletion. We explain these rights in full further down this page.

Minimal Third-Party Sharing

Your data is only shared with partners who need it to deliver a specific service — payment processors, identity verification providers and fraud prevention tools. Every partner is bound by data handling agreements that restrict how they can use your information.

Not Kept Longer Than Needed

s77 retains personal data only for as long as it is necessary to deliver the service or comply with applicable record-keeping obligations. When data is no longer needed, it is deleted or anonymised in line with our internal retention schedule.

1 Who We Are

s77 is an online sports betting and gaming platform operating at s77.bz, serving adult players in Pakistan. The platform offers sports betting across cricket, PSL, T20 internationals, football and esports, along with a live casino, slots, fish games and arcade titles — all transacted in PKR.

For the purposes of this Privacy Policy, "s77", "we", "us" and "our" refer to the operator of the s77 platform. "You" and "your" refer to any individual who visits the s77 website or holds an account on the platform.

This policy applies to all personal data collected through the s77 website, the s77 mobile app and any communication channels used to support players, including live chat and email.

2 Data We Collect

The personal data s77 collects falls into the following categories:

Identity & Contact Information

  • Full legal name and date of birth
  • Email address and contact number
  • Copies of identity documents submitted for verification (such as CNIC)
  • Residential address where provided during KYC

Financial & Payment Information

  • JazzCash or Easypaisa mobile wallet number used for deposits and withdrawals
  • Bank account details where bank transfer is used as a payment method
  • Raast ID or card details where applicable
  • Transaction history — amounts deposited, withdrawn and the dates of each transaction

Gaming Activity

  • Bets placed, games played, results and account balance history
  • Bonus claims, wagering activity and promotional interactions
  • Session times and frequency of platform use

Technical & Device Data

  • IP address, browser type and device identifiers
  • Operating system and app version where the mobile app is used
  • Pages visited on the s77 website, click behaviour and session duration

Communications

  • Content of support conversations conducted via live chat or email
  • Records of any complaints or disputes raised with the support team

s77 does not collect or store full payment card numbers directly. Card transactions are processed through PCI-compliant third-party payment providers who handle and encrypt card data on our behalf.

3 How We Collect It

s77 collects your personal information through the following means:

Collection Method What Is Collected
Account Registration Name, date of birth, email, contact number, password (hashed)
Identity Verification (KYC) CNIC copy or other government ID, selfie where required, address confirmation
Payment Transactions Wallet number, bank details, transaction amounts and timestamps
Platform Use Betting activity, game sessions, login times, device and IP data
Support Interactions Chat transcripts, email content, dispute records
Cookies & Tracking Browser type, pages visited, session duration, referral source

Where you choose not to provide information that is required for a specific purpose — such as identity verification before a withdrawal — s77 may be unable to complete that action on your account until the information is provided.

4 Why We Use Your Data

s77 uses personal data collected from Pakistan players for the following specific purposes:

  • Account Management — Creating and maintaining your s77 account, verifying your identity, processing login requests and managing account settings.
  • Payment Processing — Facilitating PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and card, and processing withdrawal requests to verified payment methods.
  • Fraud Prevention & Security — Detecting suspicious login attempts, identifying duplicate accounts, investigating potential bonus abuse and protecting the financial integrity of the platform.
  • KYC & Age Verification — Confirming that all account holders are adults aged 18 or over and that account details are accurate before withdrawals are processed.
  • Customer Support — Responding to queries, resolving disputes about bets or payments, and maintaining records of support interactions for quality and audit purposes.
  • Responsible Gaming — Monitoring account activity to identify patterns that may indicate problematic gaming behaviour, and applying limits or exclusions where a player has requested them.
  • Platform Improvement — Analysing aggregated, anonymised usage data to understand which features Pakistan players use most, identify bugs and improve the overall experience on s77.
  • Communications — Sending account-related notifications such as deposit confirmations, withdrawal updates and security alerts. Where you have opted in, we may also send promotional messages about bonuses or PSL special offers.

You can opt out of promotional communications at any time by contacting s77 support. Opting out of marketing messages will not affect transactional communications such as payment confirmations and security alerts.

5 Who We Share Your Data With

s77 does not sell your personal information. Data is shared with third parties only where it is necessary to deliver a specific service or where required. The categories of third parties who may receive your data are:

Payment Service Providers

JazzCash, Easypaisa, Raast operators, acquiring banks and card processors receive the payment details necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are responsible for the security of data within their systems.

Identity Verification Partners

Where s77 uses a third-party KYC provider to assist with CNIC verification or age confirmation, your identity documents are shared with that provider solely for verification purposes. Verification partners are contractually prohibited from using your data for any other purpose.

Fraud Prevention & Security Tools

s77 uses automated fraud detection tools that may process device fingerprint data, IP address history and transaction patterns to identify suspicious activity. These tools operate under data processing agreements that restrict the use of your data to fraud prevention only.

Game Providers

Third-party game providers powering the s77 live casino, slots and fish games section may receive a session token or anonymised player identifier to manage your game session. Full personal details are not passed to game providers beyond what is operationally required.

Legal & Regulatory Disclosure

In cases involving confirmed fraud, financial crime or a valid legal request, s77 may disclose relevant account data to appropriate authorities. This disclosure will only occur where there is a legal basis to do so.

All third-party partners who process personal data on behalf of s77 are bound by data processing agreements requiring them to handle your data securely, use it only for the stated purpose and not share it further.

6 Cookies & Tracking

s77 uses cookies and similar tracking technologies to keep the platform functional, secure and user-friendly. A cookie is a small text file placed on your device when you visit the s77 website or use the app.

Types of Cookies We Use

  • Essential Cookies — Required for the website to function. These keep you logged in during a session, maintain your language and currency preferences, and ensure the betting interface works correctly. These cannot be disabled without breaking core functionality.
  • Security Cookies — Used to detect and prevent fraudulent activity, including session hijacking and account takeover attempts.
  • Analytics Cookies — Help s77 understand how players navigate the site — which pages are visited most, where users drop off and how long sessions typically last. Data collected is aggregated and does not identify you personally.
  • Preference Cookies — Remember choices you have made such as your preferred sport (cricket, football) or game category, so you land on a relevant section when you return to s77.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics or preference cookies will not affect your access to games or betting markets.

7 Data Security

s77 takes the security of your personal data seriously. The measures in place to protect your information include:

  • All data transmitted between your device and the s77 platform is encrypted using TLS (Transport Layer Security).
  • Account passwords are hashed using industry-standard algorithms — s77 never stores your password in a readable format.
  • Access to personal data within s77's internal systems is restricted to staff with a specific operational need, under a role-based access control model.
  • Payment details are handled exclusively by PCI-DSS compliant payment providers and are not stored on s77 servers in unencrypted form.
  • Regular security reviews are carried out on the platform infrastructure to identify and address potential vulnerabilities.

While s77 implements strong technical and organisational security measures, no online system is completely immune to risk. If you become aware of any unauthorised access to your s77 account, contact support immediately so the account can be secured.

You play an important role in account security too. Use a strong, unique password for your s77 account. Do not share your login credentials or OTP codes with anyone — s77 support will never ask for your password.

8 Data Retention

s77 retains personal data for as long as it is needed to fulfil the purpose for which it was collected, or for as long as there is a legitimate operational or legal basis to retain it. The general retention approach is as follows:

  • Active Accounts — Personal data is retained for the full duration your account remains open and active on s77.
  • Closed Accounts — Following account closure, core identity and transaction records are typically retained for a period of five years to support fraud investigation, financial audit and any legal proceedings that may arise from the account's activity.
  • Support Records — Chat and email records are kept for a minimum of two years from the date of the interaction.
  • Marketing Data — Where you have opted in to promotional communications, your contact preferences are retained until you opt out or request deletion.

When personal data is no longer required under this schedule, it is either permanently deleted from s77 systems or anonymised so that it can no longer be linked back to you as an individual.

9 Your Privacy Rights

As an s77 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the s77 support team via live chat or email.

Right of Access

You can request a copy of the personal data s77 holds about you. We will provide this in a structured, readable format within a reasonable timeframe.

Right to Correction

If any personal data s77 holds about you is inaccurate or out of date, you can request that it be corrected. Update requests for contact details can also be made via account settings.

Right to Deletion

In certain circumstances you can request deletion of your personal data. Note that we may need to retain some records for fraud prevention or legal compliance even after an account is closed.

Right to Restrict Processing

You can ask s77 to limit how your data is used in specific circumstances — for example, while a dispute about data accuracy is being resolved.

Right to Portability

You can request a copy of personal data you provided to s77 in a machine-readable format, where technically feasible, to transfer to another service.

Right to Object

You can object to s77 using your data for direct marketing purposes at any time. You can also object to other forms of processing where s77's legitimate interest is the legal basis being relied on.

10 Minors & Under-18 Protection

s77 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. All account registrations require confirmation that the applicant is 18 or older, and identity verification checks are used to confirm this before withdrawals are processed.

If s77 becomes aware that a minor has created an account or provided personal information, that account will be immediately closed, any balance will be forfeited, and the personal data associated with the account will be deleted as quickly as reasonably possible.

If you believe a minor may be using s77 — including through your own account — please contact support immediately. For guidance on preventing underage access to betting platforms, visit the Responsible Gaming page.

11 Changes to This Policy

s77 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to our data practices or other legitimate reasons. When we make material changes, the "Last Updated" date at the top of this page will be revised and a notice will be displayed on the platform.

Continued use of s77 after a revised Privacy Policy has been published constitutes your acceptance of the updated version. If the changes are significant and affect how we use data you previously provided, we will take additional steps to notify you directly — such as an email notification or an in-platform alert on your next login.

We recommend reviewing this page periodically so you are always aware of how your data is being handled. The linked Terms and Conditions should also be read alongside this policy as both documents govern your use of s77.

12 Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how s77 has handled your personal information, please get in touch with the support team. We are available 24 hours a day, 7 days a week.

[email protected] — Please include your registered account username and a clear description of your privacy query or request so we can handle it efficiently.

s77 will acknowledge privacy-related requests promptly and aim to resolve them within a reasonable timeframe. Where a request involves accessing or deleting a significant volume of data, we may ask for additional verification to confirm your identity before proceeding — this is to protect your data from unauthorised access requests.

Related documents: Terms and Conditions  |  Responsible Gaming

Play on s77 With Full Confidence

Your data is protected, your payments are secure in PKR, and your rights as a player are clearly defined. Create your s77 account today and start betting on cricket, PSL, T20 and more — or jump straight into the live casino and fish games.